Shipping policy

Shipping Policy

Last updated: July 2, 2026

This Shipping Policy explains how 448 & 561 LLC ships orders placed through Glea. The store serves customers in Singapore, and checkout totals are displayed in USD.

Processing Time

  • Order cut off time is 2:00 PM Pacific Standard Time (Los Angeles), GMT-08:00.
  • Orders are normally prepared within 1-3 business days after payment authorization.
  • Fulfillment work is handled Monday-Saturday, excluding public holidays and carrier non-service days.
  • Sports towel orders may be checked for color, size, pack count, pouch inclusion, and package condition before dispatch.

Delivery Estimate

  • Standard shipping is available for eligible delivery addresses in Singapore.
  • Estimated transit time is 7-13 business days after carrier pickup.
  • Total estimated delivery time is usually 8-16 business days, including processing and transit.
  • Delivery timing may change because of address review, customs handling, local holidays, weather, or carrier capacity.

Shipping Cost

Standard shipping is provided at 0 USD for eligible orders shipped to Singapore. Any available shipping method and cost will be shown at checkout before payment is completed.

Tracking and Address Accuracy

Tracking may be sent after carrier acceptance. Customers should enter a complete shipping address, including unit, floor, building name where applicable, Singapore postal code, and reachable phone number. Incomplete details may delay shipment.

Split Parcels and Delivery Issues

Orders with several towel sets or accessories may ship in more than one parcel. If tracking is delayed, the parcel appears lost, or the package arrives damaged, contact care@glea.shop with the order number and photos of the package when available.

Contact

Shipping questions can be sent to care@glea.shop or +19387230834. Support hours: Monday - Friday: 9:00 AM - 6:00 PM ET.